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Clearing your Browser Cache
HOW TO CLEAR BROWSER CACHE (COMPUTER) Clearing cache forces the browser to download fresh versions of website files and often fixes display or login issues. Clearing cookies/site data may sign users out of websites. GOOGLE CHROME Steps: 1. Click the ...Downloading Past Invoices
Invoices/Receipts are Emailed You should receive notification when invoices for subscriptions or invoices set for autopay are charged to your credit card. The emails are sent from billing-department@chroma-marketing.com. These are automated emails, ...Favorite Folders in Outlook
Outlooks Favorite folders are a "must-use" feature if you have multiple mailboxes or folders. It allows you to keep the folders you use most right at the top of your list. I have seven different mailboxes set up in my Outlook. One is Microsoft 365, ...Microsoft Authenticator App
Setting Up Microsoft Authenticator App Microsoft prefers having 2FA on M365 accounts. Rather than texting Microsoft uses an Authenticator App. They will technically allow SMS right now, but are phasing it out. NOTE: This authenticator can be used for ...First Time Using M365 Standard if you Already Have Another Version of Office Installed
If you have Office 2019/2021 Already Installed If the customer already has Office 2019 or 2021, they can change the license by going to File > Account in Word or any Office app. (Account is at the bottom left). Then clicking "Switch Account". You can ...
Popular Articles
M365 Setup For Outlook
On COMPUTER Install Software THIS APPLIES ONLY TO MICROSOFT STANDARD LICENSES. If you haven’t already done so, Install Outlook Login to Office.com Choose Install Office Select the software you wish to install. Your options vary depending on the ...M365 Shared Mailbox
Shared Mailboxes A Shared Mailbox folder is an unlicensed mailbox folder that different users can see. When a user is given permission, the mailbox will appear in the left side bar of Outlook. Add shared mailbox to phone In Outlook App click your ...First Time Using Office 365
Logging In To Office The very first time you log in to Office.com, you may be asked to verify with a phone number. Enter your number to receive a code or a call. Enter the code and click Next, the Next again. Then Done. Microsoft opens a welcome ...Smartermail Email Signatures
Attached is a PDF document explaining how to set up Email Signatures in Smartermail and Outlook.Smartermail 2FA (2 Factor Authentication)
About 2 Factor Authentication 2FA (sometimes called MFA – multifactor authentication) protects your account by requiring an extra step in the login process. It prevents hackers from just guessing your password to get into your account. With 2FA, you ...