Knowledge Base
Chroma Studios
SmarterMail
Get support for Chroma's SmarterMail serviceMicrosoft 365
Get help with M365 email and Office 365.Domain Names
Get help with Domain Names in your account at EnomCentral.WordPress
Help for WordPress Users
Recent Articles
Favorite Folders in Outlook
Outlooks Favorite folders are a "must-use" feature if you have multiple mailboxes or folders. It allows you to keep the folders you use most right at the top of your list. I have seven different mailboxes set up in my Outlook. One is Microsoft 365, ...Microsoft Authenticator App
Setting Up Microsoft Authenticator App Microsoft prefers having 2FA on M365 accounts. Rather than texting Microsoft uses an Authenticator App. They will technically allow SMS right now, but are phasing it out. NOTE: This authenticator can be used for ...First Time Using M365 Standard if you Already Have Another Version of Office Installed
If you have Office 2019/2021 Already Installed If the customer already has Office 2019 or 2021, they can change the license by going to File > Account in Word or any Office app. (Account is at the bottom left). Then clicking "Switch Account". You can ...Accessing the Client Portal
Our client portal ties together our billing system, ticketing system, projects and more. It gives you a way to share files and passwords, pay invoices, download receipts and more. You have to be invited before you can log in. If we have not yet sent ...Getting Started in WordPress
We have a training page for WordPress with a number of very short targeted videos that might help get you started. Visit this page to learn more https://chroma-marketing.com/wordpress-video-tutorials/ Once on that page, you can follow through by ...
Popular Articles
M365 Setup For Outlook
On COMPUTER Install Software THIS APPLIES ONLY TO MICROSOFT STANDARD LICENSES. If you haven’t already done so, Install Outlook Login to Office.com Choose Install Office Select the software you wish to install. Your options vary depending on the ...M365 Shared Mailbox
Shared Mailboxes A Shared Mailbox folder is an unlicensed mailbox folder that different users can see. When a user is given permission, the mailbox will appear in the left side bar of Outlook. Add shared mailbox to phone In Outlook App click your ...First Time Using Office 365
Logging In To Office The very first time you log in to Office.com, you may be asked to verify with a phone number. Enter your number to receive a code or a call. Enter the code and click Next, the Next again. Then Done. Microsoft opens a welcome ...Smartermail Email Signatures
Attached is a PDF document explaining how to set up Email Signatures in Smartermail and Outlook.Smartermail 2FA (2 Factor Authentication)
About 2 Factor Authentication 2FA (sometimes called MFA – multifactor authentication) protects your account by requiring an extra step in the login process. It prevents hackers from just guessing your password to get into your account. With 2FA, you ...