Smartermail Reset Password and Recovery EMail

Smartermail Reset Password and Recovery EMail

Reset Password in SmarterMail

You have to login to Smartermail at https://wm.gds.us in order to change your password. (Unless you've already created a recovery email.)

Once you're logged in, click More in the menu at the top, then select Settings

Once you're in Settings, you can click the Change Password button


Enter your old password, then enter your new password.  It must be 12 characters and meet the requirements.


Email Programs and Phones

If you use a mail program (like Outlook) or and app on your phone, the next time it tried to check mail, you'll see an error.  Enter the new password and you should be good to go.

If you don't know your old password, please contact us at 724-523-3001 or support@chroma-marketing.com and we'll reset your password for you.

Tips to Creating a Good Password

The best bet is to use a password manager to store your passwords.  But regardless, it's important to have good passwords - and unique passwords (Don't use the same password on multiple sites.)

https://www.mentalfloss.com/article/504786/8-tips-make-your-passwords-strong-possible

https://its.unl.edu/security/creating-curiously-strong-passwords/


Recovery Email

When you are logged in to your account at wm.gds.us, you can set a recovery email. If you forget your password, you can request a reset link be sent to the recovery address.

  1. Login to your account at https://wm.gds.us
  2. Click Settings
  3. Account
  4. Enter a valid email address in the Reovery Email Address block.
  5. Click Save



    • Related Articles

    • Smartermail Email Signatures

      Attached is a PDF document explaining how to set up Email Signatures in Smartermail and Outlook.

    • Smartermail 2FA (2 Factor Authentication)

      About 2 Factor Authentication 2FA (sometimes called MFA – multifactor authentication) protects your account by requiring an extra step in the login process. It prevents hackers from just guessing your password to get into your account. With 2FA, you ...

    • Smartermail on the Web

      Getting to the Login Page You can access Smartermail on the web by going to: https://wm.gds.us (This is the actual page you go to for the login) If you have your website and domain with us, you can often access this page by going to ...

    • Smartermail Trusted Senders

      Add Senders to your "White List" so you are more likely to receive their email. See the attached PDF to learn about adding Trusted Senders to Smartermail.

    • Smartermail Settings

      See the attached PDF for more detail. Note that every version of outlook and every phone is a little different. Incoming Mail Settings You have two options - POP and IMAP. (We reccomend IMAP - especially if you check mail on multiple devices.) POP ...