Updating Your Credit Card Information

Updating Your Credit Card Information

Call for Assistance

Call us at 724-523-3001 for assistance. We can update this information for you over the phone.

Update the Credit Card in Our Portal

Click the Client Portal link at the top right of our website: https://chroma-marketing.com/
  1. Login to the client portal
  2. Click Subscriptions on the left bar
  3. Click My Plans
  4. Click the eye icon at the end of the line for each of your plans.
    1. NOTE: It says "Upgrade" but it wont' update or change your plan - it just gives you the option to update your credit card on file.
  5. On the next page, click "Update Card Information"
  6. Enter the information on the Update Card Information Page and then click the Update Card Button.
If you have more than one subscription (like a Partner Plan and an Email Plan) - you must update the card for each one.

NOTE: This will not change the credit card in your Domain Name Account at Enom Central.  Here are some notes about how to do that:
https://chromastudios.zohodesk.com/portal/en/kb/articles/updating-your-credit-card-at-enom-central